I’ve got it down to five words, reduced from several week’s reading:
Recognition
Realised
Rewarded
Routine
Retention
Those who come up with ideas are recognised for their input and achievement.
Their ideas are realised; they go into production or become reality. Resistance to the idea and to change is overcome.
They receive reward which might be a bonus, or shares or promotion beyond a handshake and some time at the top table.
It is everyday, routine, part of the culture of the place not a bolt on fad like TQM and Quality Circles of the 1990s.
People stay: they are retained because of the above and go on to innovate for the organisation again rather than for themselves or the competition.
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