‘Internally focussed, without a clear understanding of their strengths and weaknesses, a reactive approach to competitiveness and a poor knowledge of customer’s true requirements. Feeble efforts to innovate’.
Benchmarking
1–2 minutes
‘Internally focussed, without a clear understanding of their strengths and weaknesses, a reactive approach to competitiveness and a poor knowledge of customer’s true requirements. Feeble efforts to innovate’.
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